I will voice a phone IVR, on-hold message and voicemail greeting system

I will voice a professional phone IVR, on-hold message, and voicemail greeting system that makes your business sound polished, trustworthy, and easy to navigate from the very first ring.

A clear, warm phone voice is the first impression most callers ever get of your company. This service gives you a complete, ready-to-use set of recorded phone prompts: the IVR menu that routes callers, the on-hold message that fills the wait, and the voicemail greeting that catches calls after hours. Everything is voiced cleanly, edited tightly, and delivered in the exact formats your phone system needs.

What you get

• Custom voiced recordings for your IVR / auto-attendant menu (greeting, menu options, sub-menus, "press 1 for sales" style prompts, transfer and hold lines)
• A professional on-hold message voiced to your script (company intro, hours, promotions, "your call is important to us" style reassurance lines)
• One or more voicemail greetings (main line, after-hours, holiday/closed, and individual extension greetings depending on tier)
• Clean, broadcast-quality audio recorded in a treated space with a professional microphone
• Noise-free editing: breaths, clicks, and mouth sounds removed; consistent volume across every prompt
• Files delivered as separate, clearly labeled clips (one file per prompt) so they drop straight into your phone system
• Standard phone-system-ready formats on request: WAV (8kHz/16-bit mono μ-law or PCM), MP3, and other formats most PBX/VoIP platforms accept
• A friendly, neutral, business-appropriate read by default, with tone direction available (warm, energetic, calm, formal, etc.)
• A revision pass so wording, pace, and emphasis land exactly the way you want

Plans

Feature	Basic	Standard	Premium
IVR / auto-attendant prompts	Up to a short menu	Full menu + sub-menus	Full multi-level system
On-hold message	—	Included	Included (longer / segmented)
Voicemail greetings	1 greeting	Up to 3 greetings	After-hours + holiday + extensions
Approx. word count	Short script	Medium script	Large script
Revisions	1	2	3
File formats	MP3 + WAV	MP3 + WAV + phone-ready	All formats, per-prompt split
Delivery files	Single combined set	Labeled per prompt	Fully organized library
Rush option	—	On request	Available

If your project sits between tiers or needs something custom, message me first and I'll tell you honestly which plan fits.

How it works

1. You send your script — the menu wording, hold message, and voicemail lines. No script yet? Send me your call flow ("sales, support, billing, after-hours") and I'll help you tighten the wording.
2. We confirm tone and details — voice style, pace, pronunciation of any names, products, or place names, plus the exact audio format your phone system (RingCentral, 3CX, Asterisk, Twilio, Grandstream, 8x8, or similar) expects.
3. I record in a quiet, treated space using a professional microphone and signal chain.
4. I edit each prompt: cleaning, leveling, and splitting into individual labeled files so nothing needs re-cutting on your end.
5. You review the delivered draft and request any revisions allowed in your tier.
6. I deliver final files in your chosen formats, ready to upload.

Why choose this

• Phone-system literacy, not just a nice voice. I deliver in the sample rates and codecs (like 8kHz μ-law WAV) that actually load into VoIP and PBX platforms, so you're not stuck converting files or hearing distortion on the line.
• One file per prompt. You won't get a single long take you have to chop yourself — each menu option, hold segment, and greeting arrives as its own clean clip.
• Consistency across the whole system. The IVR, on-hold, and voicemail all share the same voice, tone, and loudness, so callers hear one coherent brand instead of a patchwork.
• Honest scope and direction. If a script is too long for the tier, confusing for callers, or likely to frustrate on hold, I'll say so and suggest fixes before recording.
• Quick, professional turnaround with clear revision rounds so you know exactly what's included.

Who it's for / use cases

• Small businesses and startups setting up a phone line for the first time
• Clinics, dental and medical offices, law firms, and salons needing clear menus and after-hours greetings
• Call centers and support teams that want a professional auto-attendant and hold experience
• Restaurants, hotels, and local services announcing hours, locations, and promotions on hold
• Agencies and IT/VoIP installers configuring client phone systems who need clean prompt audio
• Anyone replacing robotic text-to-speech or a rushed self-recorded greeting with a real, warm human voice

Typical use cases include a multi-option main menu, a "we're currently closed" holiday greeting, an on-hold loop promoting a seasonal offer, and individual extension voicemails for a small team.

FAQ

Q: Do you write the script for me? I voice the script you provide. I'm happy to help refine wording, fix awkward phrasing, and suggest a cleaner call flow, but full copywriting from scratch is best discussed up front so we can scope it properly.

Q: What audio formats will I receive? By default MP3 and WAV. On request I deliver phone-system-ready formats such as 8kHz/16-bit mono WAV in μ-law or PCM, which most PBX and VoIP platforms require. Tell me your platform and I'll match its specs.

Q: Will the files work with my phone system? Yes — systems like Twilio, 3CX, Asterisk/FreePBX, RingCentral, Grandstream, and 8x8 all accept standard prompt audio. Just let me know which one you use so I deliver the correct sample rate and codec.

Q: Can I get each menu option as a separate file? Absolutely. In Standard and Premium I split every prompt into its own clearly labeled file so each one uploads independently to the matching slot in your system.

Q: What if I need a change after delivery? Each tier includes a set number of revision rounds for wording, pace, and emphasis. Small tweaks within scope are quick. New lines or extra prompts beyond the original script can be added as an extension.

Q: Can you match a specific tone or accent? I provide a clear, neutral, business-appropriate English read by default and can adjust tone — warm, energetic, calm, or formal — to fit your brand. Let me know the feel you're after before I record.

Q: How should I provide pronunciations for names or products? Include any tricky names, brand terms, or place names in your script with a quick phonetic note (e.g., "Nuance = NEW-ahnce"). This keeps everything accurate on the first take.

Q: Can you handle a rush delivery? Rush turnaround is available on Standard and Premium on request, subject to current schedule. Message me with your deadline before ordering and I'll confirm whether I can meet it.